What kind of materials are used in manufacturing SCORE! handbags?
Clear SCORE! bags~ Thick, clear, scannable, high-grade polyurethane, nylon thread and hardware metal chain and dangle, magnetic clasp and rhinestones.
Solid SCORE! bags~ Thick, high-grade plastic, nylon thread, metal chain, hardware and dangle, magnetic clasp and rhinestones.
How much is shipping?
3-6 day ground shipping is $6, expedited two day is $35.
What’s your return/exchange/refund policy?
Returns~ Initiate return within ten days of receipt using the form on SCORE!'s website: https://www.scoregamedaybag.com/pages/refund-policy
All returns incur a $12 restock/shipping charge deducted from refund. Refund is issued upon receipt of returned item in unused condition with tags attached.
After 10 days to return, contact: Lindsay@ ScoreGameDayBag.com or 210-383-4794
How long does it take to get my bag once ordered?
Two business days expedited is $35 or 3-5 business days ground is $6.
If I have a question about a bag, who can I contact?
Lindsay@ScoreGameDayBag.com for customer service
Why are your bags polka dot?
Most teams have 2 colors; a main color and an accenting color. In order to remain clear, and still offer team colors, we chose the polka dot pattern to reflect team spirit and maintain a sporty theme
Do you have bags for NFL?
SCORE! offers 6 designs that are compliant with NFL policies. HOWEVER, we suggest you check with your venue before you go to be certain of their policies. Many stadiums have adopted stricter policies than the NFL requires. Click for NFL Policies
Do you have bags for NBA?
SCORE! offers several designs that are compliant with NBA policies. HOWEVER, we suggest you check with your venue before you go to be certain of their policies. Many arenas have adopted stricter policies than the NBA’s. Click for NBA Policies
Do you have bags for NHL?
SCORE! offers several designs that are compliant with NHL policies. HOWEVER, we suggest you check with your venue before you go to be certain of their policies. Many arenas have adopted stricter policies than the NHL’s. Click for NHL Policies
Do you have bags for PGA tournaments?
SCORE! offers 6 designs that are compliant with PGA policies. HOWEVER, we suggest you check with your venue before you go to be certain of their policies. Many courses have adopted stricter policies than the PGA’s.
Where are SCORE! handbags made?
SCORE! handbags are designed in San Antonio, Texas and manufactured in Shenzhen, China.
Where is SCORE!'s distribution center?
SCORE! Designs, LLC and Game Day Bag distributes from San Antonio, Texas.
Are your bags stadium compliant?
We have 6 designs that are stadium/arena/large event compliant.
Please click HERE to link directly to that page of our website.
What are the rules for handbags in stadiums?
Click the link to go to the Clear Bag Policies page of our website:
Click Here for all the information on stadium bag compliancy
How can I clean my clear SCORE! bag?
Very simply, with hot water and grease cutting soap. Here is the link to the SCORE! Cleaning Video:
My bag arrived foggy or scratched. What do I do?
Clear plastic (PU or polyurethane) gets foggy with shipping temperature fluctuations and sometimes scratched during the manufacture or packing process. Cleaning the fogginess is easy- watch SCORE!'s cleaning video: https://www.scoregamedaybag.com/pages/cleaning-your-score-bag
Scratches however, are impossible to avoid. They will occur from manufacture and from regular prudent use.
How should I store my SCORE! bag?
Your new game day bag should be kept in the white SCORE! dust bag that you received when purchased to help protect it from scratches in your storage, closet or drawer.
My bag arrived damaged. What do I do?
Email Lindsay@ScoreGameDayBag.com with pictures of the damage.
Do you do custom orders?
Yes. 3-6 month turn around with minimum orders of 48
Are you licensed for NFL, NCAA, NHL, PGA, NBA?
We are not. However, our color combinations reflect many of your favorite teams’ colors
I haven’t received an order confirmation or shipping information. What do I do?
First, check your spam and other folders. Some email servers may not recognize SCORE! without prior authorization. If you can’t find SCORE! in your other folders, just shoot an email to: Lindsay@ScoreGameDayBag.com and she can provide you the information.
Do you offer wholesale pricing for retail buyers?
Yes we do! Everything you will need to know about Wholesale SCORE! can be found at: www.WholesaleScoreGameDayBag.com
I would like to talk to a person in customer service. How do I do that?
Call Lindsay at 210-383-1945 during regular business hours M-F 9-5 CST.